Privacy Policy
This privacy policy covers South Ayrshire Council and its web site.
Providing Visitors with Anonymous Access
You can access our web site home page and browse our site without disclosing your personal data.
The Services and Links of our Web Site
Our web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
South Ayrshire Council provides links to web sites. We are not responsible for the content and these are provided purely as a courtesy. Listing of an linked web site should not be taken as an endorsement of any kind and We accept no liability in respect of content. We cannot guarantee that linked web sites will work all of the time and have no control over the availability of the linked web sites.
Automatic Collection of Information
We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.
We do not use cookies to store personal information. We offer the ability to change the text size of the web site by changing the stylesheet. This information is recorded in a cookie. We use a cookie only for the purpose of displaying the chosen stylesheet. This information is saved temporarily to a cookie on your machine. We use this cookie to make you browsing experience more enjoyable.
Data Collection and Purpose Specification
We collect personal data that you my volunteer while using our services either:
- when you email us
- when you complete any of our forms on the web site
- or when you enquire about a service
We do not collect or use personal data for any purpose other than to help us to provide the information you request. This includes the GIS and Maps and driving directions where a postcode is used to provide a map and/or information on the area.
We automatically collect statistics about visits to our web site using third party software. This information is used to help us follow browsing preferences on our site so that we can regularly improve our service. These statistics do not contain personal data and cannot be traced back to an individual.
Children's Privacy
We do not knowingly collect personal data from children.
Disclosure
We do not disclose your personal data to our subsidiaries or other organisations.
Confidentiality and Security
We give you the option of using a secure transmission method to pay for Council bills. The online payment facility is provided by a third party who store card details on a server behind a secure firewall. Only authorised personnel may access this information.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Access to the Personal Data We May Hold About You
You can ask us for the personal data we may hold about you by sending an email to the Data Protection Officer or writing to:
Data Protection Officer,
South Ayrshire Council,
County Buildings,
Wellington Square,
Ayr KA7 1DR
Upon request we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity. There may be a charge for the information.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data: erased; completed; rectified or amended.
We reserve the right to refuse to provide our visitors with a copy of their personal data.
If you have concerns about the processing of your personal data by South Ayrshire Council you may contact the Data Protection Officer at the address above, or The Office of the Information Commissioner - Scotland, 93 - 95 Hanover Street, Edinburgh, EH2 1DJ. Email: scotland@ico.gsi.gov.uk
